There are a lot of reasons why you should leave it to the professionals. First, we already know and follow Occupational Safety and Health Administration (OSHA) regulations. Second, we have a knowledge of the products and equipment necessary to get the job done right. And finally, it saves you the trouble of interviewing and hiring an in-house staff that requires training. You may think that hiring an in-house team will save you money, but training, products and equipment are not cheap. Neither is payroll and health insurance. Not to mention if something goes wrong and someone gets hurt, you will be responsible.

We have a general liability insurance, workers compensation insurance, commercial motor vehicle liability insurance and a janitorial bond of $25,000. If an accident occurs, we are prepared.

There are a few areas where bacteria is commonly found at schools. These areas are touchpoints that receive a lot of contact throughout the day, such as cafeteria tables, surfaces in bathrooms, desks, computer keyboards, door knobs, handrails, phones and toys.

To protect the safety of your students we use EPA-approved products to prevent any skin irritations or asthma flare ups. In addition to maintaining ethical cleaning practices, we educate our crews on the responsibilities of safety at schools. Making sure floors are marked for slip hazards, chemicals are stored securely and equipment is put away can help prevent accidents from happening.

Electrostatic disinfection does not create a protective barrier. It disinfects, or kills, unwanted pathogens from every targeted surface, but won’t protect those surfaces from becoming infected again. That being said, institutions like medical facilities, schools and gyms may require electrostatic disinfection more frequently because they are introduced to new, potentially harmful pathogens on a daily basis.

Upholstery care should be performed semi-annually or quarterly depending on the condition of your furniture. To make matters easier for you, schedule your upholstery care on the same day as your regularly scheduled carpet cleaning. The same tools and methods are required which saves you and our crew time and money.

Hospital grade disinfectants clean and sanitize surfaces while simultaneously reducing the risk of infections. According to the Environmental Protection Agency (EPA), a hospital-grade disinfectant kills three specific types of germs: Staph, Pseudomonas and Salmonella. These 3 pathogens cover the broad scope of germ killing that is required in hospital and healthcare facilities.

Floor care can take anywhere from 2-5 hours to complete depending on the services being performed and the size of the space. To avoid causing disruptions at your facility during business hours, we highly recommend that our team perform floor care services at your facility after hours.

No, let us do the work for you. When necessary, our team will move furniture and return it to its rightful place when cleaning is finished.

General janitorial services are always the best starting point. Consistent cleaning will keep your facility healthy, but over time, you may notice that your floors don’t have the same shine. Or your carpet may be showing signs of wear. In this case, bundling floor care and carpet care with your general janitorial services is an option. Depending on your needs, those services can be scheduled on a quarterly or semi-annual basis.

“Clean” in an office is different from clean in a hospital. Unlike an office, a hospital is bombarded by a variety of different pathogens on a daily basis. Hospitals are also filled with people who have immune systems that are already compromised. Ensuring that high touch areas are both clean and thoroughly disinfected is extremely important to preventing the spread of sickness and infections. While an office may not require around the clock cleaning, a hospital often requires multiple day porters to clean up spillages as needed.

It is, however, to be safe we perform a spot test on upholstered surfaces before spraying. Some dyes can be affected by the EarthSafe disinfectants we use.

Dry time is affected by humidity, temperature and airflow to the area. The process can take anywhere between 8-24 hours to dry completely. You may walk on your carpet immediately after cleaning, but try to avoid wet areas if possible.

Depending on the facility’s rules and regulations, our franchise owners and employees are required to pass two stepTB testing, a physical clearance, drug testing and background checks before they receive clearance to work in any healthcare setting. If immunization records are needed, we are happy to provide them. While cleaning, our staff is required to use appropriate PPE per regulations. Each member is equipped with a list of checkpoints that must be disinfected to ensure no surface is missed.

While your facility is safe to reenter immediately after it has been sprayed, we recommend waiting at least 10 minutes to allow the disinfectant to dry. This also allows enough time for the disinfectant to dwell on surfaces long enough to kill unwanted pathogens.

The system we use has a light chlorine like smell.

Our customer service staff is available to speak with you Monday through Thursday 8:00 am - 5:00 pm and Friday 8:00 am - 4:00 pm. We are quick to respond to any of your messages. If a problem arises, we work with our franchise owners to resolve the issue within 24 hours. Never hesitate to contact us if you need to get in touch.

No two buildings are the same. The frequency to which your floors will require cleaning depends on a variety of factors: the type of floors, the approximate age of the floors and how much traffic your facility receives. In order to determine how frequently your floors need cleaning, we must first create a list of all the floor types in your facility and their conditions. We can then create a floor care program that is right for you. We typically recommend either semi-annual floor care maintenance, or quarterly floor care maintenance depending on the size of the facility.

We want to keep your employees and their belongings safe. All of our franchise owners are badged with photo ID so that you know who they are. If you require background checks, we get them done. If other testing is required, we supply that as well. If there are areas of your facility that you don’t want us to enter, we won’t. Before we leave for the night we lock your doors and set the alarm.

Although professional upholstery care is the most ideal, spills require immediate attention. Blot any spills immediately with a damp, clean cloth. To prevent long term damage to your upholstery, keep your furniture out of the sun as much as possible. The sun can cause your furniture to fade over time. Rotating furniture located near windows can help you protect the integrity of their fabrics.

Our customer onboarding process typically takes 2 weeks from the time your contract is signed. Once complete, we can begin services.

We provide general janitorial, floor care, carpet cleaning, window cleaning, pressure washing, and parking lot sweeping services. Additional services can be bundled into your janitorial contract or scheduled as needed.

Window cleaning demands proper skills, the right equipment and specific cleaning solutions. We have the experience, techniques and products needed to do the job properly and safely.

Electrostatic disinfection can be safely performed around electronics such as laptops, monitors and keyboards as long as it is not applied directly at close range. We recommend putting away paper documents, along with anything else you don’t want sprayed before the scheduled service.

How often your windows will require cleaning depends on the type of business you run, landscaping, weather and office location. In general, hospitals and medical practices who need to keep their windows spotless both inside and out, might need to be cleaned as regularly as once a month. For most general office buildings, cleaning the windows every couple of months is typically enough.

This will depend on the size of the area being disinfected. According to EvaClean, it takes approximately 30-45 minutes to clean and disinfect each room in a hospital. The EvaClean system can reduce cleaning and disinfecting times by 40%. It is important to follow application instructions in order to meet kill claims. The system thoroughly disinfects within minutes. After that, you are ready to use your facility.

Floor damage is often caused by a lack of knowledge about cleaning agents. If there is an emergency that compromises your floors, do not try to clean it yourself. Instead, give us a call. We are happy to help.

How often your carpets are cleaned will depend primarily on your carpet’s condition, fiber type and color. It is best to schedule a professional cleaning when traffic areas begin to show soiling. For some, this could mean carpet extraction once every six months, for others once a year or longer. We do recommend interim maintenance in between deep cleans.

Our accounts are billed on a monthly basis.

Electrostatic disinfection will not harm your plants. The disinfectants we use are safe for people, animals and plants.

We do not! This is a strict policy as we’re adamant to provide an awesome experience for the customer, but equally providing the safest working conditions for our cleaners.

Our hours of operation are: Monday – Friday: 8am-9pm Saturday: 9am-6pm Sunday: 9am-5pm

A deep clean is recommended for all first time cleaning by SERVICELY CLEANING. It allows us extra time to get all the areas that have been missed during regular cleanings in the past. After the initial deep clean, most customers switch to a standard 2 hour clean.

Do’s: Kitchen (clean sink out, counter tops, cabinet faces upper and lower, stove top) All exterior surfaces in all rooms Floors are mopped and vacuumed Bathroom (complete toilet clean, shower, handles, tub, drain) Bedroom shelving, nightstands, bed frames, tidy up bed) All window sills Don’ts: All Extras are not included (must be selected for an additional cost) The extra time included in deep cleans allows for more detailed work in the above mentioned Do’s.

If you cancel before 48 hours you will receive a full refund to the payment information on file. If you cancel within 48 hours of your booking, your booking is credited to your account to use whenever you’d like. If you cancel within 24 hours, it is a non refundable full charge.

We are! We’re currently insured for up to $2M in general liability damage. Licensed in all states. And bonded through Hiscoxx.

Yes it is. However there is no suggested percentage, whatever feels good to you. Any amount is appreciated by your Home Specialist.

This is on request only. Contact us at info@Servicelycleaning.com

When you book online be sure to select the current level of cleanliness of your home. This ensures the proper amount of time is allocated to cleaning your home during your scheduled booking. Improper booking information will require you to reschedule at full rate.

Yes, this is to ensure your day and time is reserved. This may seem inconvenient and unorthodox as a service company. But due to fraudulent billings in the past we’ve changed to this standard to ensure all cleanings are paid for before service.

No, Unless it’s within the 48 hour window. Within this two day window if you decide to cancel, the clean will be credited to your account at no penalty for future use.

You’ll want to head to your account page on Jobber and under settings select billing. In that section it’ll allow you to update billing, address of clean, and your current subscription. You can always give us a call or email us at Info@Servicelycleaning.com

Please head to the “account” page on our website, login into your account. Find “cancel my account” and submit a quick form to successfully cancel your clean. You can also give us a call or email us at Info@Servicelycleaning.com

Yes! It is actually preferred after the initial visit. This way we’re not holding you up if there’s traffic or if parking is a little harder than usual to find.

Chargebacks:Due to the increase in fraudulent chargebacks we’ve experienced throughout the entire duration of the pandemic we’ve hired a collections agency to put all fraudulent chargebacks into collections. All accounts in collections will also receive a 10% late fee every month. As well as all *NEW* customers will be charged upon booking no matter how far out you book. How-To-BookWhen booking a move-in/Move out cleaning you MUST select the move-in move out package. If you do not, we are not liable for it to be a completed move out/move in and most likely will not confirm the booking.If your home is larger than 2 bed 2 baths you are REQUIRED to select deep cleaning. It is not fair to expect our staff members to clean your entire home in less time. The deep cleaning allocates the necessary time to properly clean these large homes. How to determine if your home is “Slightly Dirty, Pretty Dirty or Very Dirty.” If your home hasn’t been professionally cleaned within the last year, you should select “Very Dirty”. If your home has been cleaned within the last 6 months, you should select “Pretty Dirty” If your home has been professionally cleaned within the last 3 months, you should select ” Slightly Dirty “

Please view your account page, look under “Subscription” to see your next scheduled cleaning. Please remember if that day doesn’t work for you, you can always change it.

You sure can! With 400+ 5 star reviews and climbing and our cleaners being federally and state wide background checked we vet the best, and get rid of the rest.

To maintain dependability we have closed weekend hours and will only serve customers during the weekdays.

When booking a Move Out or Move In clean, you can expect an all inclusive service. This is our most detailed package and includes 4 of the 7 extra services we offer which you can add to any level of service. These extras include: Inside oven, inside fridge, inside cabinets, and inside all windows. This clean is intended to turn the home someone once lived in, into its original state and ready for new homeowners.

If you are not happy with the service for any reason please call us immediately for further instructions. A Re-scheduled clean must be made within 2 business days of the original appointment.

No, are rates are calculated by the information you provide on our booking page. We provide some of the lowest rates in the industry.

Yes, upon request. Please understand that cleaners have personal lives, and can get sick, or request leave. If that occurs we’ll ask to either reschedule, or send a different cleaner.

We do not charge for rescheduling as long as it is done before 48 hours of your original booking. Please see our Cancellation & Refund FAQ for further information.

You do not! However if it’s your first time signing up for a Spruse cleaning, initial introductions always help develop the personable relationship with your home specialist.

This seldomly occurs but accidents do happen. Please contact our office immediately to work with our insurance to get the object of value replaced.

Overall we only use "Green Cleaning products" but In some instances “Harsh” chemicals are strictly used on tough to clean areas. For example, a glass shower door with calcium buildup will require CLR to clean.

An additional booking must be made. In most cases this is because the lack of cleanliness required more time to begin with.

We’ve simplified the industry standard for booking cleaning services by removing the standard home walk through and any implementation of square footage into our rates. Be selecting 1 of 3 options we can ensure their will be enough time to clean your home.

To get the most out of your scheduled cleaning evaluate the current condition of your home with honesty. This will determine if your home is cleaned in one passthrough and avoids any need for rescheduling a second cleaning at cost.”

Do’s: Everything included in a regular clean + Baseboards Light switches & Door handles Detailed Dusting Back Splashes and Faucet Fixtures are polished Light organization of all rooms (for detailed organization select add on) Extra hour included for high detail areas Don’ts: All Extras are not included (must be selected for an additional cost)

Cleaners will always find more to do to clean up your home with the time you’ve paid for. If a cleaner does happen to leave early contact our offices immediately.

Areas that are often left cluttered will have the added time for proper organization. Some areas that are often left unorganized are pantry’s, bedroom closets, bathroom counters, entryways, kitchen counters, etc.

Your kitchen exhaust system must meet NFPA code 96. If your exhaust system doesn’t meet NFPA code 96 it can’t be cleaned properly Your exhaust cleaning company is only required to clean accessible areas of your exhaust system. This means that if you don’t have access panels installed on your ductwork or a hinge kit on your fan. Your exhaust cleaning company is not liable in the event of a fire. The owner of the business is ultimately responsible for maintaining there own kitchen exhaust system. Your exhaust system must be made fully accessible. Ductwork: All horizontal ductwork must have access panels installed every 12’ and at every change in direction. All vertical ductwork must have access panels installed on every floor, at the top of the vertical riser and within 3 feet of the fan. Exhaust Fan: If you have an up blast fan your exhaust fan should have a hinge kit with hold open service retainers. In addition there should be a water tight electrical box on the side of the roof pedestal with flexible water tight conduit powering your exhaust fan. If you have a Utility fan you must have an access within 3’ of the fan as well as access to the fan blades for proper cleaning. Once your exhaust system has been updated (if necessary) to NFPA 96 and has been cleaned in accordance with the code you will receive a hood sticker. The hood sticker will be placed on the outside of your hood. This sticker tells your local fire inspector that your kitchen exhaust system was cleaned in accordance with NFPA Code 96. In addition to placing a sticker on your hood, your exhaust cleaning company should provide you with documentation informing you that your exhaust system has been cleaned in accordance with NFPA Code 96. This report should list any deficiencies in your exhaust system.

Belts should be changed semi-annually to ensure smooth operation.

If so, ask the technician why.

Monthly – Systems serving solid fuel cooking operations (wood or charcoal) Quarterly – Systems serving high-volume cooking operations, such as 24-hour cooking, charbroiling, or wok cooking Semi-Annually – Systems serving moderate-volume cooking operations Annually – Systems serving low-volume cooking operations such as churches, day camps, seasonal businesses or senior centers

Was my hood, duct, and fan cleaned to bare metal? What type of fan do I have? Up Blast – Does my fan have hinges? If not, is the electrical conduit long enough for the fan to be tilted? Utility – Does my fan have access panels to clean both sides of the blades? Do I have an adequate number of access panels? Access Panels should be installed every 12 feet and at every bend. A general rule of thumb is, if you can’t see it, you can’t clean it.

Grease filters are important because they allow the fan to draw air evenly along your cooking line. They should be cleaned on a regular basis.

Verify that your cleaning company is certified and registered with your local and state laws. Have at least one certified cleaner on-site for every cleaning. Your exhaust system must be cleaned in accordance with NFPA code 96. Inaccessible areas aren’t acceptable. Inaccessible areas must also be cleaned Mechanical CRM Code.

Bearings should be greased when belts are changed to avoid seizure.

You can contact us and upload a resume in our career tab on our website.

SERVICELY CLEANING looks for hard working individuals who are self managing. We empower team members to work autonomously. You get in, what you put out!